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In a nutshell
As a nonprofit 501(c)(3) organization, The Ark Assessment Center and Emergency Shelter for Youth relies on - and deeply appreciates - the monetary support it receives from its supporters. That is why it makes every effort to ensure that their privacy is protected and all of the information they supply is secure. (A donor's name and level of support are usually only made public in connection with giving recognition to The Ark Gala sponsors. When a sponsor requests that the identifying information remain private, the donor can be recognized anonymously.)

Information we collect
Individuals may explore our web site without divulging personal information. If you choose to send an e-mail to The Ark, your e-mail address will be requested. When one clicks How to Help and then Donate to The Ark Online, the following required information is collected: donation amount, credit card type (VISA, MasterCard, AMERICAN EXPRESS or DISCOVER), credit card number, expiration date, donor's first and last name, street address, city/state/postal code and country. A donor's company, telephone number and e-mail address are optional.

How is my information used?
Disclosures are made as required by law. The credit card information is only used by unaffiliated third parties as necessary to process the transaction and by shelter representatives to acknowledge receipt of the donation. Your credit card information is not shared with any other entity, and it is not sold to anyone. Your name and address will be added to our mailing list, which will remain solely with The Ark. If we are notified that you do not want to receive mail from us, your name and address will be deleted from our mailing list. If you furnish your e-mail address, you may receive e-mails from us.

Is my credit card information secure?
As soon as the donor enters and confirms the donation amount (and before any credit card information is obtained), a padlock and the Cybersource Corporation name appear in the browser indicating that the web site is secure. If you click on that area, it will say that the connection to the server is encrypted. A question appears there: Should I trust this site? Clicking it and subsequent questions that appear will provide more information.

Changes to this Privacy Policy
The Ark reserves the right to change this Privacy Policy as needed.

November 2010